Privacy Policy
Privacy Policy
Effective Date: June 8, 2026
PropTrueDeal respects your privacy and is committed to protecting personal data.
1. Information We Collect
We may collect:
- Name
- Mobile number
- Email address
- Property preferences
- Search activity
- Enquiry details
- Uploaded documents
- Device information
- IP address
- Cookies and analytics information
2. Purpose Of Collection
We process information to:
- Provide platform services
- Generate property analytics
- Respond to enquiries
- Improve platform performance
- Prevent fraud and misuse
- Provide customer support
- Send updates and promotional communications
- Personalize recommendations
3. Marketing Consent
By creating an account or submitting an enquiry, users consent to receiving communications via:
- Phone Calls
- SMS
- Push Notifications
Users may opt out of marketing communications at any time.
4. Sharing Of Information
Information may be shared with:
- Technology service providers
- CRM providers
- Communication service providers
- Legal and regulatory authorities where required by law
- Property owners, developers or channel partners only where necessary to fulfil a user enquiry
PropTrueDeal does not sell personal data.
5. Cookies And Analytics
The platform may use cookies, Google Analytics and similar technologies to understand usage patterns and improve user experience.
6. Data Security
Reasonable technical and organizational safeguards are implemented to protect personal data.
7. User Rights
Subject to applicable law, users may request:
- Access to personal data
- Correction of inaccurate data
- Deletion of personal data
- Withdrawal of consent
Requests may be submitted through the contact information provided below.
8. Retention
Personal information is retained only for as long as reasonably necessary for business, legal and compliance purposes.
9. Grievance Officer
10. Policy Updates
PropTrueDeal may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of the revised policy.